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Terms of Service

Last updated: August 27, 2026

These Terms of Service (the “Terms”) govern your access to and use of Work5 — the shop-management application and related websites, features, and services (together, the “Service”) — operated by Series Five (“Series Five,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

1.The Service

Work5 provides tools for wrap and signage shops to manage projects, scheduling, leads, customers, materials, time tracking, quotes and invoicing, and related workflows. We may add, change, or remove features over time. We may also set limits on the Service or restrict access to parts of it without notice or liability.

2.Eligibility & accounts

  • You must be at least 18 years old and able to form a binding contract to use the Service.
  • Work5 is provided on an invite/registration basis. You are responsible for the accuracy of the information you provide and for keeping it up to date.
  • You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly at contact@seriesfive.ca of any unauthorized use.
  • An account administrator may invite, manage, and remove users within their organization, and may access content created by users in that organization.

3.Acceptable use

You agree not to, and not to permit anyone to:

  • use the Service in violation of any applicable law or regulation;
  • upload or transmit content that is unlawful, infringing, harmful, or that you do not have the right to share;
  • attempt to gain unauthorized access to the Service, other accounts, or its underlying systems, or interfere with or disrupt the Service;
  • reverse engineer, copy, resell, or create derivative works of the Service except as permitted by law; or
  • use the Service to send spam or to store or transmit malicious code.

4.Your content & data

You retain all rights to the content and data you and your organization submit to the Service (“Customer Data”). You grant Series Five a limited, worldwide license to host, process, transmit, and display Customer Data solely to operate, maintain, secure, and improve the Service and to provide it to you. You are responsible for the Customer Data you submit and for ensuring you have the necessary rights and consents to do so.

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

5.Third-party services & Google integration

The Service may integrate with third-party services at your direction — for example, when you connect a Google account so Work5 can read and send email on your behalf from within the app. Your use of those third-party services is governed by their own terms and policies, and we are not responsible for them.

Work5’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We access Google user data only to provide and improve features you have enabled, and we do not sell it or use it for advertising. You may disconnect a connected account at any time from within the Service, and you may revoke Work5’s access through your Google Account permissions.

6.Subscriptions & fees

Some features of the Service are offered on a paid subscription basis. Applicable fees, billing cycles, and trial terms are presented to you before purchase. Unless stated otherwise, fees are non-refundable except as required by law. We may change our fees on reasonable notice; changes apply to subsequent billing periods. You are responsible for any taxes associated with your use of the Service.

7.Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by Series Five and its licensors and is protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

8.Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements.

9.Limitation of liability

To the maximum extent permitted by law, Series Five and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid to us for the Service in the twelve months before the claim, or CAD $100.

10.Indemnification

You agree to indemnify and hold harmless Series Five from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

11.Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

12.Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13.Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute arising out of or relating to these Terms or the Service.

14.Contact

Questions about these Terms? Contact us at contact@seriesfive.ca.